Informa Markets partnered with VIP Guest Invites to take its exhibitor invites program to new levels. At MD&M West, that partnership grew invited registrations from 1,132 to 8,058 in just two show cycles.
The Informa Markets Engineering Group partnered with VIP Guest Invites in 2025 with a shared goal: create an innovative new exhibitor guest invite platform and execution strategy that would increase both exhibitor participation and attendee registrations. MD&M West was the first show on the new program.
Each exhibitor received a personal promo code offering eligible customers and prospects a free Expo Pass or 20% off all Conference Passes. The first year brought a dramatic jump over the previous vendor. The second year grew again.
MD&M West is one example of the results Informa Markets and VIP Guest Invites are producing together. This case study summarizes the top-line numbers and the practices behind them.
Invited attendee registrations tracked through exhibitor promo codes at MD&M West.
Exhibitors who generated guest invite registrations
294 more exhibitors driving registrations than with the previous vendor, with growth in both of our years at the show.
In 2026, exhibitor dashboards were viewed 6,901 times by 2,861 active users. 1,245 of 1,927 exhibitors used the program, a 65% participation rate, with more than two people per company engaging.
MD&M West, 2024–2026
Just some of the strategies Informa Markets and VIP Guest Invites put into action together.
VIP Guest Invites customizes every invite asset before launch, including the exhibitor's logo, booth number, promo code and registration links. Exhibitors can start promoting your event with little to no friction.
2026: custom graphics were the most-used tool, with 5,707 interactionsExhibitors need to understand the program and be prompted to use it. We run a complete promotional playbook across nearly every exhibitor touchpoint available.
Our built-in “Share with your team” feature lets the main exhibitor contact pass the program to sales, marketing, communications and executive colleagues.
About eight weeks out, we review exhibitor usage and run targeted outreach to every exhibitor who hasn't yet visited their invite dashboard. Don't wait until it's too late to see who is taking advantage of the opportunity.
We meet with every event team member who talks with exhibitors pre-show, so they can explain the program confidently. They're the ones on the phone and email with exhibitors during the key registration-building weeks. Empower them to spread the word.
Sample exhibitor invite, fully customized and ready to send
VIP Guest Invites sought to deeply understand the value and deliver the goals of our Exhibitor Invites program. Throughout the process, they integrated into our current workflow and created a friendly, responsive environment of open communication, seamless collaboration, and best practice sharing, which ultimately drove success in the optimized performance for our event. Our marketers feel they have a true partner in Dave and his team.
To learn more about VIP Guest Invites or Informa Markets, please reach out.